Terms & Conditions

PRICES

All prices are in Canadian dollars. We are not responsible for typographical errors or omissions. However, all prices are subjects to change at any time without notice. Goods and Services tax (GST), Provincial Sales Tax (PST), or Harmonized Sales Tax (HTS) will be changed where applicable.

PAYMENT

Payment is due within 15 days of the monthly statement. Statements are printed at the end of the month and will summarize all invoices, credits notes and payments during the monthly billing cycle. Please pay the net balance owing promptly to avoid interest charges which will be applied to overdue balances at the rate of 2% per month.

SHIPPING

Freight charges are free of charge within the Greater Toronto Area for orders over $200.00. For orders less than the minimum dollar value, a nominal freight charge of $10.00 will be added to the invoice. For some items that may be considered as Dangerous Goods by the Ministry of Transport, a small shipping charge may apply, at our discretion. Additionally any overweight shipments are subject to additional freight charges.

RETURNS

To receive credit for items returned, please review the following information. Call our office for return authorization and we will discuss arrangements for pick up. Items must be received in saleable condition and unopened to receive credit. Unsaleable or damaged items will be subject to a restocking fee or returned to the purchaser. Collect returns without authorization will not be accepted. Returned items must be accompanied by a copy of the original invoice within 30 days of purchase. Special order items are not returnable for any reason.